Venuestart Partner Terms of Service

1. Purpose

These Terms of Service govern the relationship between Venuestart ("the Company") and venue partners ("Partner") who list and operate their spaces through the platform. By registering a venue, the Partner agrees to comply with these terms.

2. Registration and Approval

Partners must complete the listing process provided by the Company and agree to these terms. All listings are subject to review and approval by the Company. Approval is at the sole discretion of the Company.

3. Commission and Settlement

Venuestart charges commission only when a confirmed booking occurs. There are no listing or maintenance fees. The commission rate will be disclosed in advance and may vary by service type (venue rental, catering, add-ons, etc.).

Payment to the Partner will follow the agreed billing terms and may include a guaranteed deposit paid before the event and the remaining balance settled shortly after completion. Settlements are processed on a per-case basis according to the final invoice and payment confirmation schedule.

4. Partner Responsibilities

All information submitted (venue details, pricing, availability, images, etc.) must be accurate and up to date.

The Partner is responsible for correcting inaccurate or outdated information immediately through the platform.

Any false or misleading information is the sole responsibility of the Partner.

5. Content Rights

The Company reserves the right to use descriptions, images, videos, and general information related to the Venue and events held therein (“Venue Content”) for its own marketing, promotional, editorial, and informational purposes, including but not limited to websites, social media, brochures, press releases, and advertisements.

The Company may edit, adapt, or format Venue Content for clarity, consistency with brand guidelines, and suitability for publication, provided that such modifications do not materially misrepresent the nature or context of the original content.

6. Visibility and De-Listing

The Company reserves the right to determine the visibility and placement of any Partner’s listing on its platform or marketing channels. Visibility is subject to the Company’s discretion and may be influenced by compliance with these Terms and Conditions and the quality of services provided.

The Company may remove or suspend a Partner’s listing temporarily or permanently for reasons including, but not limited to, breach of these Terms and Conditions, failure to fulfill confirmed bookings, non-compliance with applicable laws, or conduct detrimental to the Company’s reputation or operations. Such de-listing shall be communicated in writing and shall remain effective until the issues are resolved or permanently if unresolved.

7. Termination

Either party may terminate this Agreement upon providing written notice to the other party, subject to the terms herein.

The Company reserves the right to immediately suspend or terminate services, including those involving third-party partners or service providers, without prior notice in the event of any material breach by the Client or third party, non-payment, unlawful conduct, or any action that may materially harm the Company’s business interests or reputation.

The Partner or any third-party service provider may terminate their engagement with the Company at any time upon written notice. However, all confirmed bookings or obligations existing prior to termination must be honored in full.

Termination shall not affect any rights, remedies, or liabilities accrued prior to the effective date of termination, including payment obligations for services rendered.

Upon termination, the Client and/or third party shall promptly settle all outstanding balances. The Company shall cease provision of services upon termination unless otherwise mutually agreed in writing.

Provisions of this Agreement that by their nature survive termination, including but not limited to confidentiality, indemnification, limitation of liability, and dispute resolution, shall remain in full force and effect notwithstanding termination.

8. Privacy

The Company recognizes the importance of protecting the privacy and personal data of its clients, guests, and users. In compliance with Republic Act No. 10173, known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations, as well as other applicable laws of the Republic of the Philippines, the Company commits to handling all personal information with the utmost confidentiality and security.

Personal data collected may include, but is not limited to, names, contact information, event details, billing information, and other information necessary to provide and improve the Company’s services. Such data shall be collected, processed, and stored only for legitimate business purposes including, but not limited to, managing reservations, coordinating events, communicating with clients, marketing with prior consent, and fulfilling legal and regulatory obligations.

The Company shall implement appropriate administrative, physical, and technical safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction. Access to personal data shall be strictly limited to authorized personnel on a need-to-know basis.

Personal information will not be disclosed, sold, or shared with third parties without the explicit prior consent of the data subject, except where required by law or valid legal process.

9. Limitation of Liability

The Company shall not be held liable for any failure or delay in the performance of its obligations due to circumstances beyond its reasonable control. Such circumstances include, but are not limited to, acts of God, natural disasters, system outages, power interruptions, acts of government, labor disputes, or any other force majeure events. In such cases, the Company shall be released from any liability or obligation, without prejudice to any rights accrued prior to the occurrence of such events.

The Company is not, and shall not be deemed to be, a party to any agreement entered into between the Customer and any third-party service provider or Partner. Accordingly, the Company shall bear no responsibility or liability for any obligations, disputes, claims, or damages arising from or in connection with such third-party agreements. All such matters shall be resolved exclusively between the concerned parties.

The Company solely provides tools and platforms to facilitate bookings and service coordination. It shall not be held responsible for the performance, quality, or outcome of services delivered by third-party providers or event partners.

10. Intellectual Property

All content, materials, and design elements made available on the platform are the exclusive property of the Company and are protected under applicable intellectual property laws.

Partners are expressly prohibited from copying, reproducing, distributing, modifying, or republishing any portion of the platform or its content without the prior written authorization of the Company.

Any unauthorized use constitutes a violation of these Terms and may result in legal action.

11. Governing Law and Jurisdiction

These terms are governed by the laws of the Republic of the Philippines. Any disputes arising from the use of the platform shall be submitted to the exclusive jurisdiction of the courts of Makati City, Metro Manila.

12. Changes to Terms

These Terms of Service may be updated or modified at any time. Updated versions will be published on the platform. Continued use of the platform after any changes constitutes acceptance of the new terms.